Privacy Policy

1. Information We Collect

We may collect and process the following categories of information:

a) Contact and Corporate Information (B2B):
Full names, job titles, company names, corporate emails, phone numbers, and business addresses.

b) Operational and Logistics Information:
Data necessary for the execution of services, including import/export documentation, shipping addresses, cargo information, billing, and contractual details.

c) Technical Information (when applicable):
IP addresses, browser type, device, visited pages, and cookies if you interact with our digital channels.

d) Limited Sensitive Information:
Only to the extent strictly necessary to comply with legal or contractual obligations (e.g., regulatory compliance documentation).

2. How We Use Information

We use the collected information for the following purposes:

• Process requests, quotes, and contracts in our Business and Service divisions.
• Coordinate logistics operations, transportation, import/export, and customs compliance.
• Manage cleaning, demolition, transportation services, and staffing solutions.
• Communicate with clients, suppliers, and business partners.
• Comply with legal, regulatory, and contractual obligations.
• Improve our internal processes, service quality, and customer experience.

3. Legal Basis and Regulatory Compliance

ISSG LLC operates in accordance with applicable privacy and data protection laws in the United States, including guidelines from the Federal Trade Commission and, where applicable, state laws such as the California Consumer Privacy Act (and its CPRA amendments).

Depending on the case, we process information under the following bases:

• Execution of contracts
• Compliance with legal obligations
• Legitimate business interests
• Consent of the data subject, when required

4. Sharing Information with Third Parties

ISSG LLC does not sell or rent personal information.

We may share information only to the extent necessary with:

• Logistics partners, carriers, and freight forwarders
• Customs agencies and regulatory authorities
• Subcontractors and service providers
• Legal, accounting, or financial advisors

5. Information Transfers

Due to the nature of our services (especially import/export), information may be transferred within and outside the United States to third parties involved in logistics operations.

ISSG LLC takes reasonable measures to ensure that such transfers comply with adequate data protection standards.

6. Data Security

We implement reasonable physical, technical, and administrative security measures to protect information against unauthorized access, loss, misuse, or alteration.

However, no system is completely secure; therefore, ISSG cannot guarantee the absolute security of electronically transmitted information.

7. Information Retention

We retain information only for the time necessary to:

• Fulfill the purposes described in this policy
• Meet legal, tax, or contractual requirements
• Resolve disputes and enforce agreements

8. Privacy Rights

Depending on the user's state of residence in the US, you may have rights such as:

• Access the information we hold about you
• Request the correction or deletion of your data
• Limit certain uses of your information
• Request details on how your information is shared

9. Cookies and Similar Technologies

Our digital channels may use cookies or similar technologies to improve user experience and analyze traffic.

You can configure your browser to reject cookies, although this may affect certain functionalities.

10. Changes to this Policy

ISSG LLC reserves the right to update this Privacy Policy at any time. Any changes will be published with the corresponding update date.

11. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your data, you can contact us at: contact@integratedssg.com